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Return & Refund Policy

Effective Date: 5 Sept 2025
Company Name: Diwaygo Media LLP

At Diwaygo Media LLP, we are committed to delivering high-quality digital marketing, performance campaigns, social media management, and website development services. Please read our Return & Refund Policy carefully before availing of our services.

1. Return Policy

As we provide services, not physical products, the concept of “returns” does not apply to our business. Once a service has been initiated or delivered, it cannot be returned.

2. Refund Policy

Refunds for services are completely subjective and depend on the specific terms and conditions outlined in the agreement signed before onboarding any client.

  • Refunds, if applicable, will be processed only as per the mutual agreement made in writing prior to the commencement of services.

  • No refunds will be provided for services already delivered or executed in accordance with the agreed scope of work.

  • Any request for a refund must be submitted in writing to mail@diwaygo.com within the time frame specified in the contract (if applicable).

3. Non-Refundable Services

  • Any consultation fees, strategy sessions, or preliminary work conducted before onboarding are non-refundable.

  • Advertising spend on third-party platforms (such as Meta Ads, Google Ads, etc.) is non-refundable as these are directly paid to third-party providers.

4. Dispute Resolution

In case of disputes related to payments or refunds, Diwaygo Media LLP will make every reasonable effort to resolve them amicably as per the agreed contract terms.

5. Contact Us

For questions related to our Return & Refund Policy, please reach out to us:

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